Two shades of automation
From traditional RPA to citizen developer's new trend
Robotic Process Automation
What is Robotic Process Automation?
With digitalization performant IT has become a key success factor for every company - all core processes involving at least one IT system nowadays
Yet making IT systems evolve rapidly to meet the needs of business is complex, costly, time intensive and requires scarce IT skills on the market
RPA (Robotic Process Automation) is the solution to automate complex back-end processes without changing your legacy systems. Your processes performance increases while your processes cost decrease
Why Robotic Process Automation?
Cost reduction
Bots work 24/7 without any lunch or coffee break!
Rapid implementation
Low-code software make possible to automate complex processes within a few months
Quality improvement
Bots do the job are never tired and deliver expected outcomes in a consistent way
Employee satisfaction
Employees can focus on value added activities while relying on robots for repetitive and tedious tasks
Who does Robotic Process Automation?
Business people
to communicate their needs
1 Business Analyst
to analyze and document processes to automate
1 RPA developer
to implement the automation
1 RPA manager
to do bots maintenance
Citizen Developer
What is Citizen Development?
Over the last decades, several companies have started using traditional RPA for automating their back-end processes
What about front-end processes? Their automation potential remains untapped because their individual expected ROI is not enough attractive for traditional RPA. But there are so many of those that altogether, it can be very profitable
That is where citizen development comes into play. It is about empowering employees to create robots for themselves using no-code softwares.
Why Citizen Developer?
Improved productivity
Bots work on the citizen developer desktop in the background without interfering with other citizen developers tasks
Employee empowerment
Employees develop new skills and actively transform their workplace
Quality improvement
Bots do the job are never tired and deliver expected outcomes in a consistent way
Very rapid implementation
No-code software make possible to automate complex processes within a few days or weeks
Who does Citizen Developement?
1 Citizen Developer
A citizen developer to analyze, document, automate, implement and maintain automation without any help of IT